5 Day Promise

If during the first 12 months your FreeGo electric bike malfunctions and cannot be repaired within 5 working days it will be replaced with a new electric bike of the same brand and model.  This guarantee is unique to FreeGo and reflects the confidence we have in our products and is available to the original purchaser (see below for more details)

If your approved FreeGo stockist cannot resolve a problem with your FreeGo bike, they will send it to our workshop in Southampton.  If the bike is less than one year old and we cannot fix it within five working days, the bike will be replaced.  Should an identical bike be unavailable, an appropriate model will be used as a replacement.  The five working days is five full working week days at our Service Centre and does not include transportation time.  FreeGo cannot be held responsible for any delays in transportation.  This Guarantee is only valid if the bike has been registered, either here on our website or via a postal registration form, within 7 days of purchase

Extended Two Year Warranty

FreeGo offer a standard one year warranty, if you register your bike online within 7 days of purchase, we will extend your warranty period to two year and five years on the frame.   For full details click here

Electric bike insurance

FreeGo have teamed up with Cycleplan to offer what we consider to be the best electric bicycle cover available

We are offering four weeks insurance absolutely free of charge to every buyer of any of our bikes.  There is no commitment to continue after four weeks and we will not ask for any payment details

0% Finance

All of our bikes can be bought on 0% finance! All you need to do it put a 25% deposit followed by 24 equal monthly payments and you can ride a way with a brand new FreeGo. 

Safety

All of our products are tested to EN15194, the European safety standards by which all electric bikes are tested, and are CE approved.

Try Before You Buy

Your official FreeGo Stockist will understand that it can be difficult to choose your ideal electric bike, therefore they encourage you to `Try Before You Buy` ensuring that you are 100% happy and confident the with bike that you select.

After-Care

Once you have purchased your FreeGo Electric Bike from an approved Stockist, they will be only too pleased to take care of all your servicing needs. Our exceptional back up and support will ensure you have years of trouble free riding. 

For more information about Freego bikes visit their website at http://freegoelectricbikes.com/

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